Refund and Cancellation Policy

Zyonix Enterprise

At Zyonix Enterprise, we strive to ensure our customers have a seamless and satisfying experience on our platform. Please read this Refund and Cancellation Policy carefully to understand your rights and obligations.

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1. Subscription Cancellations

You may cancel your subscription to Zyonix Enterprise at any time. Upon cancellation:

• Continued Access: You will retain access to premium content and services until the end of your current billing cycle. Your service will not be interrupted during this period.

• No Refund for Partial Periods: We do not issue refunds for unused portions of your subscription. Access will remain active until your next billing date.

• How to Cancel: You can cancel your subscription through your account settings or by contacting our support team at support@zyonixenterprise.com. Please follow the instructions carefully to avoid delays or confusion.

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2. Refund Eligibility

Refunds may be granted in the following cases:

• Accidental Billing: If you were mistakenly charged due to a technical error or duplicate transaction, please contact us promptly to resolve the issue.

• Unauthorized Transactions: If someone accessed your account and made a purchase without your permission, notify us within 7 days of the charge to be eligible for a refund.

Non-Refundable Cases:

We do not offer refunds under these circumstances:

• Change of Mind: Deciding not to continue with the service after purchase does not qualify for a refund.

• Content Dissatisfaction: Refunds will not be granted based solely on dissatisfaction with the content unless the platform is defective or misrepresented.

• Lack of Usage: Not using the service during your subscription period does not make you eligible for a refund.

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3. Refund Process

If your case qualifies:

• Contact Support at support@zyonixenterprise.com and provide:

  • Your registered email address

  • Subscription plan and payment date

  • Reason for the refund request

• Verification: Our team will review your request and may ask for additional information to confirm eligibility.

• Processing Time: Approved refunds will be issued within 7–10 business days, credited to the original payment method.

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4. Free Trials

If you sign up for a free trial and do not wish to continue, you must cancel before the trial ends to avoid being charged. No refunds will be issued if you fail to cancel on time.

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5. Changes to This Policy

Zyonix Enterprise reserves the right to modify this Refund and Cancellation Policy at any time. Users will be notified of major changes via email or in-app message. Continued use of the platform after updates implies acceptance of the revised terms.

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6. Contact Us

If you have questions about this policy or need assistance, please contact us:

📧 Email: support@zyonixenterprise.com

We are here to support you and will respond promptly to any refund or cancellation concerns. Your satisfaction is important to us.

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Thank you for choosing Zyonix Enterprise!
We value your trust and aim to provide the best possible experience.